Privacy Policy

1. Introduction

Welcome to Bukio Ltd (“Bukio”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://www.bukio.io) and the Bukio platform (“Service”). By using Bukio, you agree to this policy.

2. Who We Are

Bukio Ltd is a UK-based company providing an AI-powered social media automation and content creation platform.

3. Information We Collect

We collect and process the following categories of data:

a. Information You Provide

  • Account details (name, email, password, business name, billing info)
  • Content inputs and campaign data
  • Payment information (processed securely by third-party providers)

b. Information Collected Automatically

  • Device and usage data: IP address, browser type, operating system
  • Cookies and analytics data for performance and personalization

c. Connected Account Information

When you connect third-party services such as Meta (Facebook, Instagram), LinkedIn, or Google, Bukio will request permission to access limited data such as your profile ID, name, and page details to publish content and retrieve analytics. We only store secure tokens required to maintain these connections. You can revoke access at any time from your Bukio account or via the third-party platform’s settings. Bukio never stores your social media passwords or accesses private messages

4. How We Use Your Information

We use your data to deliver and improve our services, process payments, personalize your experience, and ensure platform security. Aggregated, anonymized data may be used to improve AI performance.

5. Legal Basis for Processing

We rely on the following legal bases under the UK GDPR:

  • Contractual necessity
  • Legitimate interest
  • Consent
  • Legal obligation

6. How We Share Your Data

We share information only with trusted partners necessary to deliver our services (e.g., AWS, Stripe, Google Analytics). These providers comply with data protection laws and process data solely on our instructions.

7. Data Retention

Personal data is retained as long as necessary for service delivery or legal compliance. API tokens and connected account data are deleted within 48 hours of disconnection or account deletion.
Billing data is retained for six years. 

8. Your Rights

You may access, correct, delete, or restrict processing of your data. Contact hello@bukio.io to exercise your rights.

9. Data Security

We use TLS encryption, secure password hashing, and regular audits to protect your data.

10. International Transfers

Data may be processed outside the UK/EEA under Standard Contractual Clauses (SCCs).

11. Cookies

We use cookies for authentication and analytics. Manage preferences in your browser.

12. Children’s Privacy

Bukio is not intended for users under 18 years old.

13. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be communicated via email or through the platform.

14. Platform Compliance

Bukio complies with Meta, LinkedIn, and Google data policies. We access only the minimum data required to provide functionality.

15. Data Processing Agreement (DPA)

Businesses using Bukio to manage client accounts may request a Data Processing Agreement (DPA) for GDPR compliance. Contact hello@bukio.io to request a copy.